Phone and E-mail Support

While many situations require on-site support, many are able to be resolved easily by phone or email. For general questions about your workstations, servers or network our team is usually happy to offer tips, advice and explanations over the phone and by email. As well for customers who we have established relationships with, sometimes it is more cost and time effective to do an initial troubleshooting of your issues over the phone and by email. That way we can best determine the scenario surrounding your current issues before or instead of a cold on-site service visit. This saves you and us time and you money.

The bottom line is that we are here to help you make your business environment productive and stable and to provide you with fast and reliable solutions to your issues.

* If you are already a USC SLA client or have a technical emergency please call 540-5100 for immediate phone support. *

Otherwise, we are happy to provide you with support during regular business hours (M-F 8:00AM-6:00PM EST) and are available via email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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